Jumat, 30 September 2011

Need Course How to Smile?

Smile is power. With smile you can change people around  has more spirit. You can change the atmosphere become better. And make you beautiful on the inside.
When you can defuse a tense situation with a smile is really something extraordinary. As you know that smile also can be contagious. I have a story about power of smile.

When I work in a hotel, I had regular guest in casino. Just call her Madam X, she is Singaporean. Almost everyday she come to the casino and playing but never give me smile. And always give bad sight to me. You know why?
One day she ordered hot water to me, then I bring it to her. After that I saw she put her own tea bag in the cup. At that time she is really enjoy playing casino with her friends. So she put her glass on the table behind, because casino table is so busy and has more than 10 gamblers. 
Long time I saw the cup on the table behind never touch and I lost the Madam X. So I though she already gone and leave her cup. Then I cleared the cup and bring to pantry. Few minutes later Madam X come to me and ask about her cup. So I just told that I already brought to the pantry. After that the Madam angry to me and tell to my Boss. My goodness.


After that moment, if she want to order to me always with the long face and impolite. Always complain even though don't have any problem, and never say "thank you" after I give some drinks. One day she came again to casino and I just give her big smile. You know what happen after that? Suddenly she gave me smile too. although little seems forced.
But I trust I already make her contracting with my smile. Hehehe.

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